Frequently Asked Questions

Email verification is the process of checking whether an email address is valid, deliverable, and safe to send to. It helps you:

• Reduce bounce rates: Remove invalid addresses before sending
• Protect sender reputation: Maintain good standing with email providers
• Improve deliverability: Ensure your emails reach the inbox
• Save money: Don't pay to send to invalid addresses
• Increase ROI: Better targeting leads to higher engagement

Getting started is simple and takes just a few minutes:

1. Sign up for free: Create your account at app.bulkemailverification.com
2. Get 100 free verifications: Test our service with no credit card required
3. Upload your list: Use our web interface or API
4. Download results: Get detailed verification results instantly
5. Integrate with your tools: Connect with your email platform

We support multiple file formats for easy integration with your existing workflow:

• CSV files: Most common format, fully supported
• TXT files: Plain text with one email per line
• Excel files: .xlsx and .xls formats
• API integration: Real-time verification via our REST API

Maximum file size: 10MB per upload. For larger lists, contact our support team for assistance.

Our email verification service maintains industry-leading accuracy rates:

• 99.5% accuracy: For syntax and format validation
• 98.7% accuracy: For deliverability verification
• 97.9% accuracy: For comprehensive verification including role accounts and spam traps

We use multiple validation techniques including SMTP verification, domain checks, and proprietary algorithms to ensure maximum accuracy.

Each email address is categorized with detailed results:

Additional data includes: spam trap detection, role account identification, and deliverability confidence scores.

Verification speed depends on list size and server response times:

• Small lists (up to 1,000): 1-5 minutes
• Medium lists (1,000-10,000): 5-30 minutes
• Large lists (10,000-100,000): 30 minutes - 2 hours
• Enterprise lists (100,000+): 2-24 hours

You'll receive email notifications when verification is complete, and can track progress in your dashboard.

We offer transparent, volume-based pricing with no hidden fees:

Free tier: 100 verifications per month, no credit card required.

Enterprise pricing available for volumes above 1M verifications per month.

Yes, we stand behind our accuracy with a comprehensive refund policy:

• Accuracy guarantee: If our "Valid" results bounce at >2%, we'll refund the difference
• Service credits: Account for any downtime or processing delays
• 30-day money-back: Full refund on monthly plans within 30 days
• No charges for unknowns: We don't charge for emails we can't verify

Contact support within 7 days of verification for accuracy-related refund requests.

Absolutely! We offer complete flexibility:

• Cancel anytime: No long-term contracts or cancellation fees
• Upgrade instantly: Scale up your plan as your needs grow
• Downgrade at renewal: Reduce plan size at your next billing cycle
• Unused credits: Rollover up to 20% of unused verifications to next month

We integrate with all major email marketing platforms:

Don't see your platform? Contact us for custom integration options.

Yes! We provide comprehensive technical support:

• 24/7 email support: Get help within 2 hours during business days
• Live chat: Available Monday-Friday, 9 AM - 6 PM EST
• API documentation: Comprehensive guides and code examples
• Integration assistance: Help with platform setup and configuration
• Dedicated success manager: For enterprise customers

Our REST API is designed for easy integration:

curl -X POST "https://api.bulkemailverification.com/verify" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"email": "example@domain.com"}'

Features:

• RESTful design with JSON responses
• Single and bulk verification endpoints
• Webhook support for async processing
• Rate limiting: 100 requests/minute
• Comprehensive error handling

Rate limits vary by plan to ensure optimal performance:

• Free plan: 10 requests/minute
• Paid plans: 100 requests/minute
• Enterprise plans: 1000 requests/minute
• Bulk processing: No rate limits for file uploads

Rate limit headers are included in all responses. Contact us for higher limits if needed.

We take data protection seriously with enterprise-grade security:

• Encryption: All data encrypted in transit (TLS 1.3) and at rest (AES-256)
• No data retention: Email addresses are automatically deleted after processing
• GDPR compliant: Full compliance with EU data protection regulations
• SOC 2 Type II: Independently audited security controls
• CAN-SPAM Act: Adherence to email marketing regulations

Absolutely not. Your email data is never shared, sold, or used for any purpose other than verification:

• Email addresses are processed and immediately deleted
• No data is stored beyond the verification process
• We don't build databases or profiles from your data
• Your data remains completely private and secure

This commitment is backed by our privacy policy and security certifications.

Yes, we are fully GDPR compliant and provide:

• Data Processing Agreement: Available for all customers
• Right to deletion: Immediate data removal after processing
• Data portability: Export your verification results anytime
• Consent management: Tools to verify consent for email addresses
• EU data centers: Option to process data within EU borders

Learn more about our GDPR compliance →